A field day, feature by feature
Five moments. One thread.
Where each feature earns its place, in the order a home health clinician meets them.
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7:40Before the first visit
The day is already organized
Visits and shift covers sit inside the care group, with reminders and calendar sync. The office broadcasts a route or weather advisory to every field clinician at once, and nobody’s inbox fills with reply-all.
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9:41In the driveway
The question gets answered before the door opens
A clinician asks in the patient’s group and gets an answer from licensed clinical content with the source attached. Escalation and acknowledgement are built in, so the clinical manager’s “seen” is part of the record. A call to the patient’s daughter goes out from the clinician’s own phone showing the agency’s caller ID.
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10:15In the home
Photos, signatures and family, without the personal phone
The wound photo goes to the patient’s group, not the camera roll. A consent form is filled and signed on a tablet. A son three states away joins a video visit from a text link, with no app and no login. The visit is verified with EVV and geolocation, and the nearest open pharmacy is one search away.
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1:30Between visits
Paper and systems come to the thread
A referral fax lands in the right case group instead of a tray. An EHR record opens the patient’s channel with the care team already in it. BuzzLightning drafts the appeal letter the insurer asked for, and it goes out by fax from the same thread. Quick replies like “running fifteen minutes late” are one tap.
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8:00After hours
On-call starts where the day left off
The on-call nurse is added to the patient’s group and sees the full history, not a summary someone remembered to write. A team poll settles tomorrow’s coverage in minutes. And if anything about Buzz itself needs a hand, BuzzConcierge is in the app, around the clock.
Every feature, one list
The full index
Grouped by the job, with the module that does it.
Messaging and groups
- One-to-one and group messaging with photos, video and voice notes. BuzzChat
- Custom groups for staff, providers, patients and outside partners.
- Persistent channels that connect teams, knowledge and workflows. BuzzSpace
- Add a member with history, so a new clinician on the case is caught up on arrival.
- Escalation and acknowledgement on the message itself.
- Message templates for the replies a team sends every day.
- Bulk messaging and broadcast for announcements and advisories.
- Polls for quick coverage and scheduling decisions.
Calls, fax and video
- A Buzz phone number for every user at no extra cost, so a personal number never reaches a patient. BuzzPhone
- Agency caller ID on calls from a personal phone, with voicemail and call recording where the organization allows it. BuzzPhone
- Send and receive faxes inside the patient’s thread, with no fax machine or analog line. BuzzFax
- One-to-one and group video, with family on a plain phone line heard inside the visit. BuzzVideo
- Patient and family links by text or email, with no app and no account. BuzzLink
Workflow
- Forms and signatures at the point of care, filed to the thread. Nurses get back over 10 hours a week. BuzzFlow
- Scheduling, shift covers, reminders, calendar sync and EVV. BuzzScheduler
- Location and geofencing to verify visits and find a nearby pharmacy or support service for a patient.
- Shared files and agency templates, searchable across every channel. BuzzDrive
- Dictation to structured visit notes in the patient’s channel. BuzzScribe
Systems
- EHR bridges: Epic and Homecare Homebase records open the patient’s channel. BuzzStreams
- Non-EHR sources too, from scheduling systems to referral portals. BuzzStreams
- Single sign-on, user management and Power Automate. BuzzPassport
- Patient-authorized device readings in the patient’s group. BuzzBeacon
Answers and AI
- Clinical answers from licensed references, cited to the source, inside the thread. BuzzLightning
- Drafting on demand: appeal letters, care plan outlines, note summaries and more, ready to send by Buzz or fax. BuzzLightning
- Your agency’s own knowledge, answerable the same way. BuzzBrain
- A voice agent whose calls land in the same thread. BuzzVoice
- Buzz inside Claude, ChatGPT and Grok, replying to the right group. BuzzWave
Administration and support
- Admin audit controls, role-based access and bulk onboarding.
- Adoption analytics across clinicians and field staff. BuzzInsights
- Support around the clock in the app, plus email and phone 8am to 8pm, Monday to Friday. BuzzConcierge
- Every device: iPhone, Android, tablets and any web browser on PC, Mac or Chromebook.
Security
Secure by default, not by add-on
Every message, call, fax and file is encrypted in transit and at rest, inside one compliance boundary. Skyscape signs a business associate agreement before any PHI is exchanged. Skyscape holds a SOC 2 Type 2 attestation covering the Security trust services criteria.
Evidence
Results from agencies using it
See your own field day in Buzz
Twenty minutes. Bring your escalation paths, your referral flow and your hardest after-hours handoff, and we will show you the features that apply.