Phases

1. Assessment – What caused the crisis, and what are the individual’s responses to it?
2. Planning intervention – Explore individual’s strengths, weaknesses, support systems, and coping skills in dealing with the crisis.
3. Intervention – Establish relationship, help understand event and explore feelings, and explore alternative coping strategies.
4. Evaluation/reaffirmation – Evaluate outcomes/Plan for future/Evaluate need for follow-up (Aguilera 1998).