Organization admin is for the people who set Buzz up for a whole agency: administrators, managers and the office staff who help them. It covers who belongs, what each person can do, and the rules that apply to everyone. Most admins start by adding people, one at a time or from a spreadsheet, then bring existing groups under the organization so onboarding and offboarding take one step. From there, the common jobs are setting conversation categories and Quick Messages, requiring read receipts in critical groups, choosing an automatic sign-out policy, and setting the organization's fax number. When someone leaves, offboarding signs them out and shows what they created. The built-in org guide answers setup questions as you go.
Related: Groups · Alerts · Getting started
- Add someone to your organizationBring your staff into your organization one at a time or all at once from a spreadsheet.
- Bring groups under your organization's controlLinked groups make onboarding and offboarding a single step for your whole organization.
- Require read receipts in your organization's groupsKnow who has read critical messages in every group your organization runs.
- What admins, managers and members can doKnow who can change what in your organization and in each group.
- Change roles, remove members or export the member listKeep your member list current, from role changes to clean offboarding.
- Add a member to many groups at oncePut a new hire into every group they need in one move, not one group at a time.
- Set up conversation categories for your organizationLabel chats by team, unit or topic so everyone can filter to what matters.
- Set up Quick Messages for your organizationGive every member the same ready-to-send replies for common messages.
- Create teams you can @mention at onceReach a whole team with one @@mention, without starting a new group.
- Set an automatic sign-out policy for membersDecide how long members stay signed in before Buzz asks them to sign in again.
- Set your organization's fax numberSend every member's outgoing faxes from one recognizable organization number.
- Keep the whole care team on every patient linkEvery new BuzzLink conversation copies in your care team automatically, so nobody is left out.
- Turn off plain-text linksMake sure messages to patients and families go out only as secure BuzzLinks.
- See how your organization uses BuzzSee how your teams actually use Buzz, at a glance, from one dashboard.
- Bring EHR and CRM data into BuzzSee and update records from your other systems right where your team already talks.
- Offboard a member: sign them out and review what they createdWhen someone leaves, end their access everywhere and see what they leave behind.
- Set org rules for @All and urgent-message soundsCut alert fatigue by choosing who can notify a whole group and how STAT sounds.
- Get setup help from the built-in org guideGet guided help setting up your organization without leaving Buzz.
- Get alerts for key events in your organizationGet notified when invited members finish signing up, without checking by hand.
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