Messaging is where most of the day happens in Buzz. Clinicians use it to reach a colleague one to one or a whole care team at once, and office staff use it to keep requests and follow-ups in one place. The common jobs are sending a message with a photo or document, getting the right person's attention with an @mention, and answering an urgent message so the sender knows you saw it. When a chat gets long, threads keep side conversations tidy, and search finds an older message by name or date. You can also schedule a message for later, run a quick poll, and print a conversation when a record is needed. Messages are encrypted in transit and at rest.
Related: Groups · Alerts · Patients & families
- Send and read messagesReach any colleague in a 1:1 or group chat and see what's new at a glance.
- Get someone's attention with an @mentionCall out the right person in a busy chat and know when they've seen it.
- Respond to urgent messages and mentionsLet the sender know you've seen an urgent message or mention with one tap.
- Send a photo, document or fileShare photos, videos, PDFs and documents right inside the conversation.
- See everything you can do with a messageOne menu to reply, forward, flag, save, edit or delete any message.
- Edit or delete a message you sentFix a typo or remove a message without leaving the record unclear.
- Forward a message to another chatPass a message to another person or group without copying and pasting.
- Reply in a thread and follow the conversationKeep replies tied to the original message so busy group chats stay readable.
- Send a message laterWrite it now and have it arrive at the right time, like the start of a shift.
- Run a quick poll in a chatGet a fast answer from the whole group without a long back-and-forth.
- Flag a message as urgent (STAT)Make an urgent message stand out and ask everyone in the chat to acknowledge it.
- See whether your message was delivered and readKnow for sure your message reached the person and when they read it.
- Find a chat or an older messageGet back to any conversation or earlier message without endless scrolling.
- Catch up on unread messagesSee what you missed fast and clear the unread count when you're done.
- Label a chat with a category and filter by itSort your chats by patient, unit or topic and see one category at a time.
- Print or save a conversation as a PDFExport a conversation as a PDF you can add to the patient's EHR record.
- React to, save or tag a messageRespond in a tap, star what matters, and find important messages again later.
- Have a message read aloudListen to a message when your eyes or hands are busy with something else.
- Keep favorite chats on top and hide finished onesKeep the chats you use most in reach and clear out the rest.
- Save time with shortcuts and Quick MessagesJump straight to the chats and actions you use most.
- Send an event reminder and see your calendarPut meetings and visits in front of the team, saved to everyone's calendar.
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