Groups put a whole care team in one conversation, so an update reaches everyone who needs it without forwarding it chat by chat. Clinicians usually start or join groups; managers and admins decide who belongs, what the rules banner says, and whether everyone can post or only a few people can. The jobs that come up most are starting a group for a patient's care team, copying an existing group when a similar team forms, and setting an on-call schedule so the right person is reached after hours. Announcement-only groups suit agency-wide news that should not turn into a discussion. If your organization manages groups centrally, Organization admin has the controls that apply to every group at once.
Related: Messaging · Organization admin · Alerts
- Start a group chatBring the whole care team into one conversation instead of repeating yourself in many chats.
- See, join or leave your groupsSee every group you belong to in one list, join private ones and leave old ones.
- Make a group announcement-onlyShare updates with a whole group without the replies burying them.
- Set an on-call schedule for a groupShow who is on call in each group so messages reach the right person.
- Copy an existing group to start a new oneStart a new group in seconds by copying the members of one you already have.
- Manage a group's members, settings and rules bannerKeep a group running well: its members, its settings and the rules everyone sees.
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